Employer Benchmarking Survey

Please complete this survey to inform ConstructionSkills’ work on benchmarking. Core questions appear in the first section which should only take a few minutes to complete.

Why the survey?

Completing the survey

Your co-operation is greatly appreciated and your responses are central to help develop the policies of ConstructionSkills in relation to benchmarking. All responses will be held in the strictest confidence.

We are keen to receive as many responses as possible to this questionnaire. Therefore it is divided into two parts. Please complete the first section which should only take a few minutes to complete. Longer questions are contained in a second optional section to which we would appreciate your response if you have time.

Please complete the questionnaire and return it either by email to cmoss@cic.org.uk, by fax to 020 7399 7425, or by post to CIC, 26 Store Street, London, WC1E 7BT by 28 February 2005. If you have any difficulties responding to certain questions please contact Catherine Moss at cmoss@cic.org.uk or telephone 020 7399 7404. Alternatively, leave these blank since a partial return is better than none at all.

What is a ‘benchmark’?

Benchmarks can be used to improve performance by measuring and comparing your performance against the performance of others or even against your own previous performance. A variety of methods and toolkits are available for benchmarking within the construction industry. This survey provides you with an opportunity to tell us if, how, and why you use, or have not used benchmarks, and to indicate how they can be improved to support construction professional service employers and practitioners.

Which benchmarks interest us and why are we considering them?

We are interested in construction specific, cross sector and ‘in house’ benchmarks. Through exploration of benchmarks and benchmarking tools currently used or in development for use within the construction industry we hope to better understand:

• the level to which benchmarking tools are used;
• employer experiences of current benchmarking provision;
• barriers to use of benchmarking tools;
• what motivates those who use benchmarking tools to do so;
• whether any additional benchmark tools need developing;
• whether ConstructionSkills should be encouraging greater use of benchmarks and benchmarking tools;
• whether the existing range of tools needs to be revised, added to, or better promoted.

Questionnaire