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CIC Cascade

24 June 2003

CIC Elect new Deputy Chairman
Measuring Success – Launch of Construction Industry KPIs
Sustainability, with profit
National Construction Week 2003 Announces New Initiatives and Resources
The Royal Institution of Chartered Surveyors
Surveyor Ombudsman Scheme
Consultation Document

CIC Elect new Deputy Chairman.

Stuart Henderson, Director of Strategic Consulting with Parkman Group and President of the Chartered Institute of Building (CIOB) in 2002-2003, was elected at the Annual General Meeting as Deputy Chairman for the Construction Industry Council. He will take up his post with immediate effect, before going on to succeed Turlogh O’Brien as Chairman of the Construction Industry Council in June 2004.

Stuart Henderson has a wealth of experience within the Built Environment in both public and private sectors. He began work with Laing as a non-technical graduate, [MA Trinity College, Dublin] later becoming a general foreman at the St Thomas’ Hospital site.

Stuart was a member of the HM Treasury's Private Finance Panel Executive promoting and facilitating progress on a wide range of PFI projects. He led the early stages of the first Voluntary Aided school PFI project, which is now operational and played a lead role in the evaluation of tenders and negotiation of the procurement of the £300M National Physical Laboratory for the DTI. He has directed several "joined up government" projects for metropolitan Local Authorities in education, youth and community services and fire services.

The Community Learning Resources Centre Bolton Metropolitan Borough Council won this year’s PublicPrivateFinance [PPF] award for the best education project under £20M.

He has had a long interest in construction and development education, having served as a University external examiner and visiting lecturer, and was on the course committees, which established two vocational degrees in development and construction.

He has been an active member of CIC’s Public Sector Procurement panel and the Chartered College

Speaking on his appointment Stuart said:

“The key issue at the forefront of the industry at the moment is change. The industry is embracing change, but there is a long way to go in the process of reform to construct the future together. The future is not just a place we are going to, it’s a place we are building now.

Our role in CIC is to bring the many elements in our industry under a common banner, working as an integrated team at industry level, to promote best practice, and to play our part in achieving the change for the betterment of the industry. ’’

Additional new appointments made at the AGM were Michael Finn as Vice Chairman of the Business College, Tim Gough as Vice Chairman of the Chartered College, Jan Hellings as Honorary Treasurer and Peter Sheaves as Chairman of the Industry Improvement Committee.

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Measuring Success – Launch of Construction Industry KPIs.

On 3 June Constructing Excellence, (formerly Rethinking Construction and Construction Best Practice) and the DTI launched the 2003 construction Key Performance Indicators.

This is the fifth year that the key Industry KPIs have been produced, and in terms of client satisfaction, productivity and profitability considerable improvements in the industry’s performance have been achieved, lesser improvements have been seen in H&S, but the cause for concern are the normalised results for time and cost.

This is the third of the Respect for People KPIs, and marked a different way of taking the data through surveying employees. Encouraging in their jobs respondents felt they were satisfied, achieving well, felt influential and respected but, thought they were underpaid.

Launched this year for the first time were the Environment KPIs, which with the existing economic Industry KPIs and the Respect for People KPI completes the routine measurement of the sustainability ‘triple bottom line’ at the high level of the industry.

The Strategic Forum Chairman Peter Rogers introduced the intended Differentiating KPIs, and called for performance measurement to be simplified to help our customers’ external interpretation of product performance.

For further information on the KPIs please go to www.kpizone.com. Further details about this years results can be found on CBP’s website at www.cbpp.org.uk.

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Sustainability, with profit

The Construction Industry Council ( CIC ) recognises that the protection of the environment and the pursuit of sustainable development are amongst the greatest challenges facing construction clients. Clients do not need to know everything there is to know about sustainable development and construction. However, knowing enough to ask professional advisors and project teams the right questions is becoming increasingly important and will give their business an edge.

CIC has published two new client guides in their Sustainable Development series “Constructing for Sustainability: a guide for clients and their professional advisors” and “Brownfields – building on previously developed land”. They were launched at a joint CIC /CIEF seminar ‘Constructing for Sustainability as well as for profit’ on 23 June at the Institution of Civil Engineers to an audience consisting of representatives from DTI, ODPM, clients and built environment professionals.

 

“Constructing for Sustainability: a guide for clients and their professional advisors” – how to reduce risk and protect profits while constructing sustainably. This Guide briefly explains some of the thinking behind the principles of sustainable development and looks at how to adopt these principles throughout the life of your projects from inception to demolition. It additionally provides signposts to detailed web based information and other useful publications’

 

“Brownfields – building on previously developed land” – avoiding the pitfalls, navigating the planning process and appointing the right team to develop your site. This guide provides a framework for a sound business approach to help clients building on previously developed sites. It also explains the steps that clients should take so that they can interact successfully with their advisors.

 

Please go to 'Constructing for Sustainability as well as profit' for further information as to how to obtain a copy of the guides or contact publications@cic.org.uk

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National Construction Week 2003 Announces New Initiatives and Resources

National Construction Week, the industry’s annual campaign to encourage young people to consider a career in construction will take place between 8-15 October. The centrepiece of this year’s campaign is a nation-wide schools design competition aimed at teams of 13-14 year olds. The competition will be open to every secondary school in the UK and will be launched at the start of NCW 2003. Construction industry professionals are being invited to support school teams with advice and mentoring by registering on the NCW 2003 website, which can be found at www.ncw.org.uk. Interested parties should simply click on “Sign Up to 2003” on the home page and follow the instructions. Further information will be issued later in the year.

NCW 2003 Senior Project Manager Paul Bower said, “ The competition will be linked to content of National Curriculum and aimed at young people at the time when they are considering their choices of GCSE subjects. In addition we are making participation in NCW 2003 straightforward and as cost effective for the industry ”

In addition to the competition, hundreds of events are already being planned across the UK. A range of free promotional materials and on-line resources are being produced to assist event organisers.

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Promotional materials and recognition: The NCW 2003 Toolkit which contains the PR guide, handy tips on event organisation and NCW 2003 windscreen stickers will be available from mid-May. To receive a free copy simply register as a supporter by clicking on “Sign Up to 2003” on the home page of www.ncw.org.ukSigning up to NCW 2003 in this way will guarantee receipt of the most current information on NCW 2003 as soon as it becomes available. Only organisations that register in this way will appear on the final list of industry supporters.

Logos: Free logos in colour and black and white can be accessed by going to www.ncw.org.uk/supportCompanies are invited to use the logo on their letterhead and promotional material if they have already registered as a supporter of NCW 2003.

Events and sponsorship: Anyone organising a NCW 2003 event can upload the details directly on to the website by going to www.ncw.org.uk/eventsThe simple on-line form also gives organisers the opportunity to appeal for industry sponsorship and the opportunity to form partnerships. The first 250 events to register on the website by July 30th will receive a free 3 x 2-metre NCW 2003 banner

On-line PR: Press releases about an organisation’s activities in support of NCW 2003 can be posted automatically on the website by going to www.ncw.org.uk/press

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The Royal Institution of Chartered Surveyors
Surveyor Ombudsman Scheme
Consultation Document

The Royal Institution of Chartered Surveyors (RICS) has been working on proposals to bring the complaints handling procedure (CHP) in line with best practice principles on alternative dispute resolution. There was a special focus on principles such as independence, fairness, cost-effectiveness, accessibility and user-friendliness.

After the CHP failed to meet a number of the core criteria for consumer codes of practice developed by the Office of Fair Trading, the RICS Ethics Committee investigated and considered the Ombudsman scheme and approved its development as a UK procedure.

The consultation document on the Surveyor Ombudsman Scheme describes and explains the proposals for the role of the Ombudsman, who the service is provided for, what grievances are covered, procedures and remedies, the structure of the scheme and funding issues. It considers the development of proposals for the scheme under the Core criteria for consumer codes of practice developed by the OFT, and
the Criteria for the Recognition of Ombudsman Office.

The draft proposals for the development of a Scheme and the results of the consultation exercise will form the basis of a draft Scheme that will be piloted in Scotland in 2004. The purpose of the pilot is to test the functioning of the Scheme and to fine tune details. In 2005, after consultation with the Councils of Scotland, Northern Ireland, and England and Wales, Governing council will be asked to agree the Scheme.

The document can be found on RICS website www.rics.org/ombudsman. The last chapter of the document contains a form that summarises the questions which can be used for expressing views and comments. Responses should be returned back by 31 August 2003 to:
Email:ombudsman@rics.org
Fax: 020 7334 3862
Post: Ombudsman Consultation
Professional Regulation and Consumer Protection Department
12 Great George Street
London SW1P 3AD

If you have any other queries contact 020 7695 1548

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