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HMRC receives a fourth Inclusive Environment Recognition from CIC

Posted: 30th November 2021

CIC is delighted to award HM Revenue & Customs (HMRC) ‘Inclusive Environments Recognition’ for their application of the CIC'S Essential Principles for creating accessible and inclusive environments to the Ty William Morgan building in Cardiff. This is their fourth recognition at project level. Their other acknowledged projects include Queen Elizabeth House - Edinburgh, Erskine House – Belfast and the new Government Hub – Bristol.

CIC’s ‘Inclusive Environments Recognition’ has a two-stage approach. The first of these recognises those organisations that are following the Essentials Principles Guide, and honours them with a certificate valid for a five-year period, which HMRC was awarded in 2018. The second stage acknowledges individual buildings or projects undertaken by organisations that have already received recognition at an organisational level from CIC.

The Essential Principles Guide for Clients, Developers and Contractors was launched in 2018. In order to for projects to be considered for recognition from CIC, organisations must submit the following evidence to show that they support the six essential principles:

  1. Appointment of an Inclusive Environmental Champion at Project Level
  2. Evidence that your Inclusive Design Strategy has been incorporated within the project brief and project budget
  3. An example of how the project procurement process has addressed inclusive design
  4. Evidence of the use of Access and Inclusive Design expertise and of consultation with diverse users
  5. Evidence of monitoring and appraisal of completed projects to assess outcomes and successes in creating accessible and inclusive environments
  6. List of any constraints that have prevented implementation of your Inclusive Design Strategy for example physical constraints of an existing building

Sian Kimber, HMRC’s Head of Smarter Working and Project Lead for Where and How We Work, said; “Ty William Morgan is the fourth HMRC regional centre to achieve Inclusive Environments Recognition at project level and we are delighted that CIC continue to recognise our ambition and efforts to create an inclusive and accessible workspace for our colleagues.”

CIC Inclusive Environments Champion Tony Burton said of HMRC’s latest recognised project; “HMRC continue to set the bar in creating exceptionally inclusive spaces. Their innovative, collaborative approach has been evident in all the projects that have received Inclusive Environment Recognition and we look forward to seeing future submissions from them upholding their already high standards in this space.”

If you would like any advice about registering for the CIC Inclusive Environments Recognition Scheme please contact Liz Drummond at