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New Bristol Government Hub also receives Inclusive Environment Recognition

Posted: 7th April 2021

CIC is delighted to announce that it has granted HM Revenue & Customs (HMRC) ‘Inclusive Environments Recognition’ for their application of the CIC'S Essential Principles for creating accessible and inclusive environments to their UK Government Hub project in Bristol. This is their second recognition at project level after Queen Elizabeth House in Edinburgh was credited in December 2020.

CIC’s ‘Inclusive Environments Recognition’ has a two-stage approach. The first of these recognises those organisations that are following the Essentials Principles Guide, and honours them with a certificate valid for a five-year period, which HMRC was awarded in 2018. The second stage acknowledges individual buildings or projects undertaken by organisations that have already received recognition at an organisational level from CIC.

The Essential Principles Guide for Clients, Developers and Contractors was launched in 2018. In order to for projects to be considered for recognition from CIC, organisations must submit the following evidence to show that they support the six essential principles:

  1. Appointment of an Inclusive Environmental Champion at Project Level
  2. Evidence that your Inclusive Design Strategy has been incorporated within the project brief and project budget
  3. An example of how the project procurement process has addressed inclusive design
  4. Evidence of the use of Access and Inclusive Design expertise and of consultation with diverse users
  5. Evidence of monitoring and appraisal of completed projects to assess outcomes and successes in creating accessible and inclusive environments
  6. List of any constraints that have prevented implementation of your Inclusive Design Strategy for example physical constraints of an existing building

Richard West, HMRC’s Director Estates and Locations Programme, said; “This latest recognition from CIC, and their ongoing support of HMRCs Programme, is greatly appreciated. It recognises that HMRC remain committed to providing colleagues with great workplaces that support all their needs, enabling them to do their best work in the most inclusive environments. We look forward to continuing our partnership with CIC as we build on this great start and continue to listen and improve in light of user’s experiences.”

CIC Inclusive Environments Champion Tony Burton said of this project second certification; “It has been fantastic to see another exemplar project being submitted by HMRC in such a short period of time. It is really positive to see their continued commitment to creating truly inclusive places and hope to see more inspiring projects coming through in the future”.

If your organisation is interested in CIC Inclusive Environments Recognition please contact Liz Drummond ( for further information.